Picture would go here in circle
My name is Sultan. I’m a hotelier with a vivid passion for the hospitality industry.
I have worked in over 4 countries: Switzerland, France, the USA, and Qatar spanning different departments and positions
I am currently looking for a Revenue Analyst position
I’m currently employed as a Manager-In-Training For Sales and Marketing at Marriott International. - !!!!!!!!!!!!!!!!!!!!!!!!!
How did it all start?
One of my most vivid childhood memories is when I was around 6 years old. My family was attending the wedding in one of the banqueting restaurants in town. The atmosphere was breathtaking, and the design of the ballroom was absolutely fabulous followed by an endearing service provided by neatly and beautifully dressed waiters. I immediately told my mom that I want to work as a waiter. She burst out laughing dismissing my desire as a childish whim telling me that “we will see once you grow up”.
Fast forward to my teenagehood. I landed myself a position as an assistant gardener in the family’s friend’s hotel. I also managed to be an errand boy for the front desk delivering small items to the rooms. Then everything changed once I talked with a school counsellor.
I did not even realise that my childhood dream and my current positions were all under the category of jobs in the hospitality industry.
I immediately got interested in pursuing a career in that industry especially after the counsellor mentioned that it will allow me to travel and get to know foreign cultures and people.
So here I am in the hospitality industry.
-
Description text goes here
-
Description text goes here
-
Two-michelin star restaurant
-
Cross training in the following positions
My strengths:
Results driven
Met the budget for a contracted segment of Q1 for two five-star properties with over 294 units.
Upsold over 15,000$ dollars in room upgrades with being number 1 out of 40 associates in upsells YTD in the Front Office department. Learn more.
Leadership and communication
Trained and provided guidance to a Sales Executive and a Sales Coordinator.
Organized training sessions for a team of 6 people from Front Office department
Held several leadership positions throughout my studies at Les Roches:
Was chosen as part of the executive committee of over 20 students in the Sharpspeakers club(public speaking club).
Being a student ambassador represented the body of over 1000 students for outside fairs, open-door days, and on social media for companies and potential students. Learn more.
Analytical skills
While working at JW Marriott Analysed the weekly guest trends through guest surveys. Reporting the trends to management and the corporate office.
Strategic
Collaborated with the Revenue management team to come up with packages, competitive offers, and pricing that meet the needs of an extended-stay segment.
While working in the US Assisted the corporate office in developing an upselling strategy and in categorizing the highest-paying guests for other properties and associates. Learn more.
Technically savvy
Created a lease generator via Excel VBA allowing the creation of lease agreements in less than 2 minutes instead of 20, therefore increasing the efficiency ten-folds.
While working at JW Marriott in the USA, Wrote an Excel VBA script for automating various tasks and reports starting from a few reports at night audit and ending with a guest survey, which may have potentially saved up to 400 work hours per year. Learn more.
Hard-working
Stepped up to be an acting Residential services manager when our team needed that for a period of half a year until one more member was added to the residences team.
Top-20 percentile among graduating batch by academic performance. Thus became a member of the Eta-Sigma-Delta hospitality honour society that tutors students from freshman, sophomore and junior years.
As one of Sultan's direct managers during his time at the JW Marriott Indianapolis, I had the pleasure of getting to know and work with Sultan. Sultan is a phenomenal team member, and his work ethic was exceptional. He brought a motivated, positive attitude to each shift, even shifts he was asked to cover during times he would have been off otherwise. Overall, Sultan is an essential part of our team and his positive impact is noticeable on the team. Learn more - Tyler Eckwood, Assistant Front Office Manager, JW Marriott Indianapolis
Current workplace - a cluster of three hotels from Marriott International in Qatar
To top it all off, I have a well-rounded experience in the operational side of the hospitality industry:
Acting FO supervisor
Night Auditor
Concierge
Rotated through several positions at Les Roches such as Bartender, Barista and Housekeeping
Reservations
Banquet server
Kitchen cook
Pastry cook
Stewarding
Assistant captain in a two-Michelin star restaurant
“He who cannot be a good follower cannot be a good leader.”